Trusted by 100+ Enterpreneurs

Outstaffed support teams built to perform under peak demand

Customer support agents who work like part of your team: consistent, reliable, and easy to scale when volume spikes.

Find Talent

5.0

Trusted by 100+ Enterpreneurs

Outstaffed support teams built to perform under peak demand

Customer support agents who work like part of your team: consistent, reliable, and easy to scale when volume spikes.

Find Talent

5.0

Trusted by 100+ Enterpreneurs

Outstaffed support teams built to perform under peak demand

Customer support agents who work like part of your team: consistent, reliable, and easy to scale when volume spikes.

Find Talent

5.0

Trusted by 100+ Enterpreneurs

Outstaffed support teams built to perform under peak demand

Customer support agents who work like part of your team: consistent, reliable, and easy to scale when volume spikes.

Find Talent

Payroll, contracts, compliance handled

Compliance

Contracts

End-to-End Managed

Payroll, contracts, compliance handled

Compliance

Contracts

End-to-End Managed

Payroll, contracts, compliance handled

Compliance

Contracts

End-to-End Managed

Payroll, contracts, compliance handled

Compliance

Contracts

End-to-End Managed

Real Impact for E-Commerce Support Teams

Activate Talent supports fast-growing e-commerce teams by stabilizing customer support during high-volume periods. Our outstaffed agents integrate into your tools and processes, helping you maintain response times and quality while your core team focuses on strategy, optimization, and growth.

From our initial consultation, it was clear that Activate Talent understood our specific needs and delivered beyond our expectations.

They even found us a top candidate within a week, which was incredibly impressive and a testament to their expertise and network.

Matt Kowalec

COO, Pourri

Beauty

Startup

“Activate Talent has been instrumental in elevating our email marketing and retention strategies, expertly connecting us with highly skilled designers who seamlessly integrate with our team.”

David Ghiyam

President, Mary Ruth’s

Retail

Startup

“Finding talent doesn’t need to be a painful or long process – it should only create health and structure.

We’ve definitely had our fair share of taking a long time to find a new hire – paying them more than we could – and not getting the expected performance.

With Activate, we’ve seen we get more done with the people you get for half the price, but double the work effort.”

Ronak Shah

CEO, Obvi

Beauty

Startup

25% Improvement in Time-to-Hire

70% Reduction

in Hiring Costs

“With many team members abroad, our partnership with Activate Talent has been instrumental in helping us hire top-tier professionals—including NetSuite Specialists, Data Analysts, and Media Buyers.

They excel at finding critical thinkers whose skills and values align seamlessly with our company culture, greatly enhancing our operations and overall efficiency.”

Ben Yahalom

CEO, True Classic

Fashion

Retail

From our initial consultation, it was clear that Activate Talent understood our specific needs and delivered beyond our expectations.

They even found us a top candidate within a week, which was incredibly impressive and a testament to their expertise and network.

Matt Kowalec

COO, Pourri

Beauty

Startup

“Activate Talent has been instrumental in elevating our email marketing and retention strategies, expertly connecting us with highly skilled designers who seamlessly integrate with our team.”

David Ghiyam

President, Mary Ruth’s

Retail

Startup

“Finding talent doesn’t need to be a painful or long process – it should only create health and structure.

We’ve definitely had our fair share of taking a long time to find a new hire – paying them more than we could – and not getting the expected performance.

With Activate, we’ve seen we get more done with the people you get for half the price, but double the work effort.”

Ronak Shah

CEO, Obvi

Beauty

Startup

25% Improvement
in Time-to-Hire

70% Reduction

in Hiring Costs

They excel at finding critical thinkers whose skills and values align seamlessly with our company culture, greatly enhancing our operations and overall efficiency.”

Ben Yahalom

CEO, True Classic

Fashion

Retail

From our initial consultation, it was clear that Activate Talent understood our specific needs and delivered beyond our expectations.

They even found us a top candidate within a week, which was incredibly impressive and a testament to their expertise and network.

Matt Kowalec

COO, Pourri

Beauty

Startup

“Activate Talent has been instrumental in elevating our email marketing and retention strategies, expertly connecting us with highly skilled designers who seamlessly integrate with our team.”

David Ghiyam

President, Mary Ruth’s

Retail

Startup

“Finding talent doesn’t need to be a painful or long process – it should only create health and structure.

We’ve definitely had our fair share of taking a long time to find a new hire – paying them more than we could – and not getting the expected performance.

With Activate, we’ve seen we get more done with the people you get for half the price, but double the work effort.”

Ronak Shah

CEO, Obvi

Beauty

Startup

25% Improvement
in Time-to-Hire

70% Reduction

in Hiring Costs

They excel at finding critical thinkers whose skills and values align seamlessly with our company culture, greatly enhancing our operations and overall efficiency.”

Ben Yahalom

CEO, True Classic

Fashion

Retail

From our initial consultation, it was clear that Activate Talent understood our specific needs and delivered beyond our expectations.

They even found us a top candidate within a week, which was incredibly impressive and a testament to their expertise and network.

Matt Kowalec

COO, Pourri

Beauty

Startup

“Activate Talent has been instrumental in elevating our email marketing and retention strategies, expertly connecting us with highly skilled designers who seamlessly integrate with our team.”

David Ghiyam

President, Mary Ruth’s

Retail

Startup

“Finding talent doesn’t need to be a painful or long process – it should only create health and structure.

We’ve definitely had our fair share of taking a long time to find a new hire – paying them more than we could – and not getting the expected performance.

With Activate, we’ve seen we get more done with the people you get for half the price, but double the work effort.”

Ronak Shah

CEO, Obvi

Beauty

Startup

25% Improvement in Time-to-Hire

70% Reduction

in Hiring Costs

They excel at finding critical thinkers whose skills and values align seamlessly with our company culture, greatly enhancing our operations and overall efficiency.”

Ben Yahalom

CEO, True Classic

Fashion

Retail

How It Works

Step 1

Aligning on Needs

We understand your volume, channels, schedules, and performance expectations.

Step 2

Hiring & Vetting

Candidates are screened for communication skills, mindset, and role fit before you ever see them.

Step 3

Training & ramping

Agents onboard into your environment with structured training and guided support.

Step 4

Operating & scaling

You manage performance like an internal team. We support everything around it.

Outstaffing only works when it removes work, not adds to it. We take ownership of:

Find Talent

Hiring and vetting

Payroll and benefits

Payroll

Compliance

Compliance and employment liability

Equipment, connectivity, and continuity

Who We Work Best With

If customer support plays a role in retention, repeat purchases, or brand trust, and especially if peak seasons put pressure on your team, this model is built for you.

Find Talent

This model works best for e-commerce teams that:

Scalable Support Capacity

Handle meaningful support volume, especially during seasonal spikes or promotions.

Scalable Support Capacity

Handle meaningful support volume, especially during seasonal spikes or promotions.

Scalable Support Capacity

Handle meaningful support volume, especially during seasonal spikes or promotions.

Policy Review & Eligibility

Damage Assessment

Coverage Verification

Claim Intake (FNOL)

Adjuster Coordination

Clear Processes and SLAs

Have (or want) clear processes, SLAs, and expectations for support.

Policy Review & Eligibility

Damage Assessment

Coverage Verification

Claim Intake (FNOL)

Adjuster Coordination

Clear Processes and SLAs

Have (or want) clear processes, SLAs, and expectations for support.

Maintenance

Billing

Policy

COI

Fast Growth Without Losing Control

Need the ability to scale up quickly without losing control.

Maintenance

Billing

Policy

COI

Fast Growth Without Losing Control

Need the ability to scale up quickly without losing control.

Drew Cano

How may I help you?

. . .

A Reliable Partner You Can Trust

Want a partner that operates reliably in the background.

Our CSAT at the individual level is 4.6 out of 5. It's a pretty tough target to achieve and maintain. But every ActivateTalent hire can meet and exceed that standard.

Thanks to ActivateTalent, there are certain things that I don't have to deal with as a manager: for example, taking care of the HR-related things like time-off policies. I don't really have to deal with that, and that is a positive.

Our CSAT at the individual level is 4.6 out of 5. It's a pretty tough target to achieve and maintain. But every ActivateTalent hire can meet and exceed that standard.

Thanks to ActivateTalent, there are certain things that I don't have to deal with as a manager: for example, taking care of the HR-related things like time-off policies. I don't really have to deal with that, and that is a positive.

Our CSAT at the individual level is 4.6 out of 5. It's a pretty tough target to achieve and maintain. But every ActivateTalent hire can meet and exceed that standard.

Thanks to ActivateTalent, there are certain things that I don't have to deal with as a manager: for example, taking care of the HR-related things like time-off policies. I don't really have to deal with that, and that is a positive.

Our CSAT at the individual level is 4.6 out of 5. It's a pretty tough target to achieve and maintain. But every ActivateTalent hire can meet and exceed that standard.

Thanks to ActivateTalent, there are certain things that I don't have to deal with as a manager: for example, taking care of the HR-related things like time-off policies. I don't really have to deal with that, and that is a positive.

Briana Brown

Customer service manager, HexClad

Frequently Asked Questions

How is this different from a call center or traditional BPO?

Activate Talent provides dedicated, full-time customer support agents who work exclusively for your brand. They are not shared across accounts and don’t rotate between clients. Your agents follow your SOPs, use your tools, and operate like an extension of your internal team — not a separate call center