Why Us

Benefits

Process

Contact

FAQ

For Talent

Find Talent

Activate Your Insurance Operation
with Global Talent

Activate Your Insurance Operation with Global Talent

Activate Your Insurance Operation with Global Talent

Activate Your Insurance Operation
with Global Talent

Access pre‑vetted insurance professionals who integrate seamlessly into your workflows while we handle payroll, benefits, and compliance.

Find Talent

Drive Efficiency and Policyholder Satisfaction

Up to 70% Savings Compared to Local Hires

Up to 70% Savings Compared
to Local Hires

Up to 70% Savings Compared to Local Hires

Up to 70% Savings Compared to Local Hires

25% faster onboarding

25% faster onboarding

25% faster onboarding

25% faster onboarding

through curated shortlists and insurance‑specific training.

with curated shortlists and fast onboarding.

Scale confidently

Scale confidently

Scale confidently

Scale confidently

to handle claims spikes, renewals, and compliance workloads.

to handle claims spikes, renewals, and compliance workloads.

Real Impact for Insurance Teams

Real Impact for Insurance Teams

Activate Talent helps carriers, brokers, and insurtech companies streamline processes, manage peak seasons, and improve response times. Our specialists support back‑office, underwriting, and customer‑facing functions so your core teams can focus on risk strategy, client retention, and growth.

How It Works: Tailored for
the Insurance Industry

How It Works: A Seamless Process Tailored to Pharma

Step 1

Role Definition and Workflow Mapping

We align responsibilities, required systems, and metrics with your operational model whether personal, commercial, or specialty lines. Outcome: a clear role scope with KPIs, tools, and coverage hours.

Step 2

Sourcing and Industry‑Specific Screening

We source globally and assess domain knowledge, attention to detail, communication, and familiarity with policy and claims systems. Candidates complete practical tasks like claim intake simulations, loss notice triage, or policy data audits.

Step 3

Compliance and Onboarding

We manage contracts, confidentiality, and licensing checks where applicable. Tools, permissions, and scripts are configured to match your workflows. Outcome: a compliant, ready‑to‑work contributor from day one.

Step 4

Ongoing Performance and Quality Management

We monitor service levels, handle feedback loops, and manage replacements if needed. You gain predictable capacity, reduced errors, and steady throughput.

Your Next Opportunity Awaits

Join a network of top professionals shaping the future of global business

For Job Seekers

For Job Seekers

Insurance‑Experienced Professionals
Ready to Contribute

Insurance‑Experienced Professionals
Ready to Contribute

Claims Support

  • FNOL intake and triage

  • Loss documentation review and follow‑up

  • Claims data entry and adjuster coordination

Claims Support

  • FNOL intake and triage

  • Loss documentation review and follow‑up

  • Claims data entry and adjuster coordination

Claims Support

  • FNOL intake and triage

  • Loss documentation review and follow‑up

  • Claims data entry and adjuster coordination

Claims Support

  • FNOL intake and triage

  • Loss documentation review and follow‑up

  • Claims data entry and adjuster coordination

Underwriting Assistance

  • Submission review, data validation, and pre‑quote analysis

  • Renewal prep and loss run summarization

  • Policy binding documentation and compliance checks

Underwriting Assistance

  • Submission review, data validation, and pre‑quote analysis

  • Renewal prep and loss run summarization

  • Policy binding documentation and compliance checks

Underwriting Assistance

  • Submission review, data validation, and pre‑quote analysis

  • Renewal prep and loss run summarization

  • Policy binding documentation and compliance checks

Underwriting Assistance

  • Submission review, data validation, and pre‑quote analysis

  • Renewal prep and loss run summarization

  • Policy binding documentation and compliance checks

Policy Administration

  • New business processing, endorsements, renewals, cancellations

  • Certificate of insurance issuance and validation

  • Payment posting and reconciliation

Policy Administration

  • New business processing, endorsements, renewals, cancellations

  • Certificate of insurance issuance and validation

  • Payment posting and reconciliation

Policy Administration

  • New business processing, endorsements, renewals, cancellations

  • Certificate of insurance issuance and validation

  • Payment posting and reconciliation

Policy Administration

  • New business processing, endorsements, renewals, cancellations

  • Certificate of insurance issuance and validation

  • Payment posting and reconciliation

Customer Service and Sales Support

  • Inbound service ticket handling and email queue management

  • Cross‑sell support, quote requests, and CRM updates

  • Chat and phone support within defined SLAs

Customer Service and Sales Support

  • Inbound service ticket handling and email queue management

  • Cross‑sell support, quote requests, and CRM updates

  • Chat and phone support within defined SLAs

Customer Service and Sales Support

  • Inbound service ticket handling and email queue management

  • Cross‑sell support, quote requests, and CRM updates

  • Chat and phone support within defined SLAs

Customer Service and Sales Support

  • Inbound service ticket handling and email queue management

  • Cross‑sell support, quote requests, and CRM updates

  • Chat and phone support within defined SLAs

Data, Analytics, and Compliance

  • Exposure data aggregation and bordereaux management

  • Regulatory reporting prep (e.g., NAIC, OSFI)

  • Audit support and record maintenance

Data, Analytics, and Compliance

  • Exposure data aggregation and bordereaux management

  • Regulatory reporting prep (e.g., NAIC, OSFI)

  • Audit support and record maintenance

Data, Analytics, and Compliance

  • Exposure data aggregation and bordereaux management

  • Regulatory reporting prep (e.g., NAIC, OSFI)

  • Audit support and record maintenance

Data, Analytics, and Compliance

  • Exposure data aggregation and bordereaux management

  • Regulatory reporting prep (e.g., NAIC, OSFI)

  • Audit support and record maintenance

Where We Help Most

Where We Help Most

We work alongside your teams to take on the detailed, process-heavy tasks that power daily operations—so your experts can focus on strategy, innovation, and growth.


We work alongside your teams to take on the detailed, process-heavy tasks that power daily operations—so your experts can focus on strategy, innovation, and growth.


Find Talent

Find Talent

Policy Review & Eligibility

Damage Assessment

Coverage Verification

Claim Intake (FNOL)

Adjuster Coordination

Claims

FNOL intake, loss documentation, adjuster coordination.

Underwriting

Data review, submission prep, renewal support.

Maintenance

Billing

Policy

COI

COI

Policy Admin

Endorsements, billing, COIs, and policy maintenance.

Drew Cano

How may I help you?

. . .

AT

Customer Support

Email and call handling, CRM updates, renewals.

Scanning Progress

Analytics

Reporting, loss ratio monitoring, compliance data prep.

Sample Roles We Fill

Sample Roles We Fill

Click on a role to get a curated list of top professionals sent straight to your inbox.

US Insurance

Button

Button

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Familiar with tools like Applied Epic, Vertafore AMS360, Guidewire, Salesforce, Duck Creek, Power BI, Excel, and insurance document management systems.

Data Security and Compliance.

Data Security and Compliance.

We don’t compromise on the fundamentals that keep your operations safe, consistent, and audit-ready. Every process, file, and collaboration is designed to meet enterprise-grade standards—so you can focus on performance with full peace of mind.

We don’t compromise on the fundamentals that keep your operations safe, consistent, and audit-ready. Every process, file, and collaboration is designed to meet enterprise-grade standards—so you can focus on performance with full peace of mind.

Process Fit First

We mirror your service protocols and coverage hours.

We mirror your service protocols and coverage hours.

We mirror your service protocols and coverage hours.

SOP

SOP

Instructions

Instructions

Instructions

Data Protection

Role‑based access, encryption, and secure file transfer.

Role‑based access, encryption, and secure file transfer.

Role‑based access, encryption, and secure file transfer.

File Protected

Regulatory Awareness

HIPAA‑aware and privacy‑trained professionals for handling sensitive policyholder data.

HIPAA‑aware and privacy‑trained professionals for handling sensitive policyholder data.

HIPAA‑aware and privacy‑trained professionals for handling sensitive policyholder data.

PHI

DAF

RCS

NPP

CFP

Clear SLAs

Defined response times, ticket throughput, and accuracy thresholds.

Defined response times, ticket throughput, and accuracy thresholds.

Defined response times, ticket throughput, and accuracy thresholds.

Frequently Asked Questions

Frequently Asked Questions

Can you support seasonal workload spikes?

Yes. We can ramp teams fast for renewal seasons, CAT events, or audits.

Can you support seasonal workload spikes?

Yes. We can ramp teams fast for renewal seasons, CAT events, or audits.

Can you support seasonal workload spikes?

Yes. We can ramp teams fast for renewal seasons, CAT events, or audits.

Can you support seasonal workload spikes?

Yes. We can ramp teams fast for renewal seasons, CAT events, or audits.

Do you handle licensed roles?
Do you handle licensed roles?
Do you handle licensed roles?
Do you handle licensed roles?
How do you ensure data security for PII?
How do you ensure data security for PII?
How do you ensure data security for PII?
How do you ensure data security for PII?
Do you provide training on insurance workflows?
Do you provide training on insurance workflows?
Do you provide training on insurance workflows?
Do you provide training on insurance workflows?
What if we need to adjust team size mid‑engagement?
What if we need to adjust team size mid‑engagement?
What if we need to adjust team size mid‑engagement?
What if we need to adjust team size mid‑engagement?
What if a hire is not the right fit?
What if a hire is not the right fit?
What if a hire is not the right fit?
What if a hire is not the right fit?
What metrics or reports do you provide to track talent performance?
What metrics or reports do you provide to track talent performance?
What metrics or reports do you provide to track talent performance?
What metrics or reports do you provide to track talent performance?